The Funded Trader has announced the resolution of the recent server outage that impacted crypto order functionalities.
The Funded Trader has announced the resolution of the recent server outage that impacted crypto order functionalities.
The Funded Trader has announced the resolution of the recent server outage that impacted crypto order functionalities. The firm confirmed that the issue, which had affected traders’ ability to open, close, and modify crypto orders, has now been fully resolved.
Following the outage, The Funded Trader initiated a thorough investigation to identify all affected accounts. The firm worked diligently to gather data across all platforms and, once the analysis was complete, moved forward with issuing compensations to impacted users. The firm has now successfully compensated all affected accounts that reached out to their customer support team.
In their official statement, The Funded Trader expressed gratitude for the patience of their traders throughout the investigation process. The firm acknowledged the inconvenience caused by the outage and appreciated the cooperation of all impacted users. They emphasized that they had worked diligently to ensure fairness and to compensate their traders accordingly. The Funded Trader also reaffirmed its commitment to preventing similar incidents from occurring in the future.
The Funded Trader also reassured its users that their technical team had thoroughly addressed the underlying issues and implemented necessary measures to prevent similar disruptions from occurring in the future. The firm emphasized its ongoing commitment to providing a reliable and secure trading environment for all its users.
The company concluded its update by thanking its community for their trust and understanding, reinforcing its dedication to delivering the best possible experience in the world of prop trading.
With the issue resolved and compensations processed, The Funded Trader remains focused on maintaining transparency and upholding its reputation as a trusted partner for traders.
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