Steps Taken to enhance the experience with client support at FundedNext.
Steps Taken to enhance the experience with client support at FundedNext.
FundedNext is thrilled to share that they have taken steps to enhance your experience with client support at FundedNext. While their previous system that utilized Account Managers served them well, FundedNext saw an opportunity to refine and further improve this process. Committed to setting new standards in customer service, FundedNext introduced several crucial updates to its support system. The new structure focuses on providing direct, efficient, and speedy assistance whenever needed.
Here’s a breakdown of their key enhancements:
FundedNext Pro Support.
They have transitioned from their previous Account Manager system to their improved Pro Support. If you have an account with FundedNext, you can now directly connect with their expert technical support team. Conveniently placed on your dashboard, help is readily accessible whenever needed.
FundedNext General Support.
The support process has been completely restructured to serve you better. No matter the size or complexity of your queries, their dedicated team is ready to handle them all. What’s more, they are committed to delivering precise answers that are comprehensive and include relevant examples for clarity.
FundedNext Self-Service.
Their FAQ section has had a makeover, too. It’s stuffed full of answers to all sorts of common questions. With just a few clicks, you might find what you need without even asking! We’re proud to present one of the most comprehensive FAQ sections in the proprietary trading industry.
And they have got a couple of standout changes they are super excited about:
Bigger Support Squad.
They are bulking up their support team big time. They have already added 25 new team members and are on the hunt for 25 more. That means faster replies and less time spent in a queue for you.
Language Options.
English isn’t everyone’s first language. So, FundedNext is getting ready to provide support in a bunch of other popular languages. You can get the help you need in the language you’re most comfortable with.
At FundedNext, they understand that top-notch support is vital for their valued users. They aim to ensure that every interaction with their support team leaves you confident and satisfied. With these enhancements, FundedNext aims to provide unparalleled customer service that matches the excellence of its crowdfunding platform.
Want to read more about the firm? Click here.
The Funded Trader follows a belief that every retail trader deserves an opportunity to raise capital based on their performance and commitment to building their own business. They are searching for passionate and experienced traders who will succeed with the help of their funds by showing skills in various market conditions.
Bespoke Funding strives to create unique funding opportunities for traders worldwide by creating approachable ways to become a professional, funded trader who can remotely manage their capital. They have developed a user-friendly experience with the industry's best technology to back it.
MyFundedFX offers traders three different challenge programs that aim to provide an opportunity to trade without risking their own capital. Profitable traders receive a payment based on a specific percentage of the profits they make while having no liability on the firm's capital, meaning that they will cover all losses.
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