FundedNext has issued an important update regarding its cTrader platform to ensure a seamless trading experience for its clients.
FundedNext has issued an important update regarding its cTrader platform to ensure a seamless trading experience for its clients.
FundedNext has issued an important update regarding its cTrader platform. Due to unforeseen technical difficulties, the company has decided to temporarily halt the purchase of new 100K and 200K accounts on the cTrader platform. This move aims to address the issues effectively and ensure a seamless trading experience for its clients.
In an announcement, FundedNext emphasized that customer satisfaction remains their highest priority. The decision to pause new account purchases comes as part of their commitment to resolving technical glitches that have impacted the platform’s performance. While this suspension may cause temporary inconvenience, it is a crucial step toward safeguarding the quality of service that traders expect and deserve.
For existing customers who wish to reset their 100K or 200K accounts, FundedNext is offering the option to do so via the MT5 platform. This alternative ensures that traders can continue their activities without significant disruption.
Also, FundedNext reassured its clients that they are working diligently to restore full functionality to the cTrader platform. The firm is dedicated to resolving the technical issues as quickly as possible and will provide updates on the situation as they become available.
The company acknowledged that this temporary suspension might be inconvenient for some users but stressed the importance of this measure in maintaining the integrity of the trading experience. FundedNextappreciates the patience and understanding of its clients during this period and remains committed to delivering exceptional service once the issues are resolved.
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