Funded Trading Plus quickly responded to migration affected accounts on the DXtrade platform, ensuring minimal disruption to traders.
Funded Trading Plus quickly responded to migration affected accounts on the DXtrade platform, ensuring minimal disruption to traders.
Funded Trading Plus recently faced an unexpected challenge with its third-party broker notifying them that they could no longer offer Platform 4 (MT4) and Platform 5 (MT5) from January 30th, 2025. Funded Trading Plusquickly responded to migration affected accounts on the DXtrade platform, ensuring minimal disruption to traders.
In their official statement, Funded Trading Plus apologized for the inconvenience caused by the unplanned platform change, emphasizing that it was entirely out of their control. They reassured traders that, as per their Terms & Conditions, the firm had contingency plans in place to handle such situations. The migration was carried out smoothly and was required for all traders on Platforms 4 and 5. It had clear instructions given to close all trades by 17:30 GMT on January 30th. Traders who failed to close their positions had them automatically closed during the migration.
So, the migration to DXtrade has now been completed successfully, with affected traders transitioning to the new platform without major issues. The firm has expressed its commitment to providing further migration options for its customers. Funded Trading Plus continues to prioritize customer experience. The firm strives to ensure that all its users have access to the best possible trading conditions. While this migration was an unexpected event, the firm’s proactive approach has helped minimize service interruptions and ensured that traders could resume trading with minimal delays.
Also, for those impacted, the firm remains available to support and guide traders through any questions regarding the migration process.
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